| Online Banking: CIMBClicks vs Maybank2u |
| Written by Ken | |
| Wednesday, 11 June 2008 | |
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Now armed with 'decent' internet connection courtesy of Telekom Malaysia (which is a story for another day), I mainly use these two online payment systems by the top two merchant banks in Malaysia: Malayan Banking Berhad's (Maybank) maybank2u 
CIMBClicks from CIMB  Today, we'll explore both services when it comes to receiving payment! The answer is: Commerce International Merchant Bankers! Anyway, let us look at both services and why I prefer one over another. Firstly, in order to register for either services, bank account holders have to register for e-banking or internet banking through their respective ATMS. The banks require us to register a handphone number to receive the TAC (Transfer Authorization Code). This code is important because without it, you won't be able to login into the banks' online banking pages for the first time (First Time Login), or complete any online transaction using the funds in your bank accounts. So let us compare the services: Both services (Maybank and CIMB) require users to wait for the Transfer Authorization Code, which can take from as soon as 5 minutes to over an hour. So no clear advantage here. Nonetheless, both Maybank and CIMB allow the users to save their favourite 3rd Party Accounts. A 3rd party account is an account other than your own. Let's say, you're a regular customer of mine, and would therefore save my details as one of your 3rd party account. You'll only have to wait for TAC once (when you save my details as a favourite 3rd party account) and any subsequent transfers would not require any waiting time. Makes it easier for you to transfer your funds to family members in emergency situations. Verdict: A tie! CIMB(0.5) - Maybank (0.5)
2) Transfer Details This is a clear victory by.... Observe the following screenshots: Maybank2u - Click the image for a larger view  CIMBClicks:  With CIMBClicks, we get the date, time and the details of sender. Maybank2u only gives us the date and amount, and we have to manually check who paid us what. With Maybank, that is an added burden especially if your customers didn't bother to enter your email address when they made the payment transfer. Tracking would be torturous! Verdict: CIMB!! CIMB(1.5) - Maybank (0.5)
So there you have it, I give the win to CIMBClicks because they make tracking so much easier. Comments (15)
  written by sovaio , June 12, 2008 hmmm.... but i feel that maybank2u loads faster than cimbclicks!  written by nicktay , June 12, 2008 Good review man. I am thinking which online banking page to change to. Using rhbonline now.  written by Mun , June 12, 2008 May be you should consider review of bill payment, online stock trading, FD placement, etc too to have a more complete comparisons between these two banks...  written by Ken , June 12, 2008 thanks for the compliments and suggestions. will keep those in mind   written by thesquid , June 13, 2008 yups.. agree with Mun. this is a good topic that can be futher explored!  written by Nur Sarah Lam , June 18, 2008 I am using maybank2u, pbebank and also rhbbank and is so far satisfied with them..  written by xiter , June 19, 2008 Dude, overall ranking, maybe the interface is good, but clearing cheques for Maybank Vs. CIMB, it took almost 48 Hours for MYB to clear a Bank Muamalat ChQ but it took 6 Days for CIMB to clear a MYB Chaque!! though, maybank charge extra surcharge every service or soo.. just make sure you aware of the transaction. written by Ken , June 20, 2008 hey xiter, thanks for the info. much appreaciated  we hope to get more feedback on everyone's personal experience when it comes to receiving payment from both banks.  written by razor , July 17, 2008 I think cimbclicks much better than maybank.but it because I didn't have any maybank account.LOL.  written by romeo , July 31, 2008 haha.. i m new in online banking .. so i dont have any comment .. but wat i feel now is i juz have a CIMB clicks .. n its fun to try ..   written by naomi raji , July 31, 2008 if i am transfering cash RM1,000.00 from CIBM account to Maybank (3rd party) account. What is the transaction period. Please advice. written by Ken , July 31, 2008 [romeo & razor] enjoy CIMB-ing [naomi raji] it usually takes two working days to process interbank transfers and they charge RM2 per transaction.  written by mcarl , September 11, 2008 i have both m2u and clicks and am no fan on any. but really think u shud change the topic to m2u tracking vs clicks tracking abilities..the one u put up is too general  written by anne , September 25, 2008 Maybank2u allows you to make future payments for bills and MBB Credit card whereas CIMB allows payment to be made on d day only. Maybank - Better Credit Card Statements Foreign Currency - MBB states the Foreign amt and also the RM amount. CIMB only RM amt Maybank - Better Message CIMB has d message facilities where user can send message to CIMB via clicks and d response time is commendable. I personally think it is a safer option than sending via normal mail. MBB does have. CIMB - Better Write comment
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